Android TV boxes have become popular devices to stream content, play games, and access various apps on our TVs. However, there are times when users encounter an issue where their Android TV box is connected to WiFi but no internet access. This can be frustrating but, there are some steps you can take to fix the problem and get your android tv box connected to the internet again. In this blog post, we’ll be taking a look at how to resolve the issue of an “Android TV Box connected to WiFi but no internet.”
Understanding the Issue: Android TV Box Connected to Wi-Fi but No Internet
Before we dig into the solutions, it’s essential to understand the problem. Users may experience the following symptoms:
Common Symptoms
— Android Box is Connected to a Wi-Fi network but unable to access the internet.
— The Wi-Fi signal appears strong, but no data is being transmitted.
Potential Causes
Several factors can contribute to this issue:
Wi-Fi Signal Weakness: The Android TV box might be too far from the router, causing a weak Wi-Fi signal.
Network settings: One possible cause is a problem with the network settings on your Android TV box. It could be that the IP address or DNS settings are incorrect, preventing the device from connecting to the internet.
Software Glitches: Bugs or glitches in the Android TV box’s software.
Network Interference: Other electronic devices cause interference with the Wi-Fi signal.
Outdated Firmware: An outdated firmware version on the Android TV box.
Troubleshooting Steps to Fix the Problem
If you’re facing the frustrating issue of having your Android TV box connected to WiFi but no internet access, there are several troubleshooting steps you can take to resolve the problem.
Before coming to the troubleshooting steps, ensure that your WiFi is actually connected to your Android TV box. Check if other devices are able to access the internet on the same network. If they can, then the problem lies specifically with your TV box.
1. Restart Your Android TV Box
Sometimes a simple restart can fix connectivity issues. Power off your Android TV box, unplug it from the power source, wait for a few seconds, and then plug it back in. Turn on your device, and check if the internet connection is restored.
2. Resetting Network Settings on Android TV Box
If you’re facing the frustrating issue of your Android TV box being connected to Wi-Fi but having no internet access, resetting the network settings might be the solution you’re looking for.
To reset the network settings on your Android TV box, follow these steps:
- Go to the Menu and then Settings on your TV Box.
- Navigate to the Network or Wi-Fi section.
- Look for the option to reset network settings or forget the network.
- Select the option to reset or forget the Wi-Fi network you’re currently connected to.
- After resetting, restart your Android TV box.
- Enter the password again and reconnect to the WiFi network.
By resetting the network settings, you are essentially wiping out the existing network configuration and starting fresh. This can help resolve any conflicts or errors that might have been preventing your Android box from accessing the internet.
After resetting the network settings, check if your Android TV box is now able to connect to the internet. If the problem persists, proceed with the other troubleshooting steps mentioned below.
3. Reboot Your WiFi Router
Rebooting your WiFi router can often resolve connectivity issues. Simply power off your router, wait for about 10-15 seconds, and then turn it back on. Wait for the router to establish a connection, and check if your Android TV can now access the internet.
4. Checking the WiFi Router Settings
When your Android TV Box is connected to WiFi but you’re still facing internet connectivity issues, one of the possible causes could be the settings on your WiFi router. To troubleshoot this, you need to check and verify a few settings.
First, make sure that your WiFi router is functioning properly. Check if the router’s power light is on and stable. If not, restart the router by unplugging it, waiting for a few seconds, and plugging it back in. This simple step can often resolve any temporary bugs.
Next, access your WiFi router’s settings. Type in the IP address of your WiFi router into your web browser. The IP address is usually printed on the router itself or mentioned in the user manual. Once you’ve accessed the router settings, check if the WiFi network is enabled and broadcasting. Also, ensure that the router’s firewall or any security settings are not blocking the Android TV Box from accessing the internet.
Remember, even if your Android TV Box shows it is connected to WiFi, it doesn’t necessarily mean that it can access the internet. By checking and adjusting the WiFi router settings, you can eliminate one potential cause of the problem and hopefully get your Android TV Box back online.
5. Ensuring proper placement of the Android TV Box and WiFi router
One important factor that often gets overlooked when troubleshooting connectivity issues is the placement of the Android TV Box and WiFi router. Even though your Android TV Box shows that it is connected to WiFi but no internet, the problem might lie in the positioning of these devices.
Firstly, ensure that your Android TV Box is placed within the range of the WiFi router. If the distance is too far, the signal strength may weaken, resulting in a poor internet connection or no connection at all. Additionally, make sure there are no obstructions such as walls or large objects blocking the WiFi signal.
Next, consider the interference from other electronic devices. Microwaves, cordless phones, and even baby monitors can interfere with the WiFi signal. Keep these devices away from your Android TV Box and WiFi router to minimize interference.
If possible, elevate your WiFi router and Android TV Box to a higher position. This helps to eliminate any potential signal blockage from furniture or other objects on the ground. It may also be worth experimenting with different positions to find the optimal placement for your devices.
By ensuring the proper placement of your Android TV Box and WiFi router, you increase the chances of maintaining a strong and stable internet connection. This, in turn, will eliminate the issue of being connected to WiFi but having no internet access on your Android TV Box.
6. Updating the firmware on the Android TV Box
One potential solution to fixing connectivity issues on an Android TV Box connected to WiFi but no internet is by updating the firmware on the device. Firmware is the software that runs on the hardware of the Android TV Box, and updating it can help resolve any bugs or issues that may be causing the connectivity problem.
To update the firmware on your Android TV Box, follow these steps:
- Check the manufacturer’s website: Visit the manufacturer’s website for your Android TV Box and search for any firmware updates available for your specific model. Download the firmware update on your computer system.
- Connect the Android TV Box to your computer: Use a USB cable to connect the Android TV Box to your computer.
- Transfer the firmware update: Copy the firmware update file onto the root directory of a USB flash drive or an external hard drive.
- Disconnect the Android TV Box from the computer: Safely remove the USB cable to disconnect the Android TV Box from your computer.
- Install the firmware update: Plug the USB flash drive or external hard drive into one of the USB ports on the Android TV Box. Go to the system settings on the Android TV Box, navigate to the firmware update section, and follow the on-screen instructions to install the update.
- Reboot the Android TV Box: Once the firmware update is complete, restart the Android TV Box.
Updating the firmware on the Android TV Box can help resolve connectivity issues by ensuring that the device has the latest software and bug fixes. If updating the firmware doesn’t fix the problem, you may need to explore other troubleshooting steps or contact the manufacturer for further assistance.
7. Android TV box factory reset
If you have tried all the troubleshooting steps mentioned above and you are still unable to get your Android TV Box connected to WiFi with internet access, a factory reset may be the next solution to consider.
Performing a factory reset will restore your Android TV Box to its original factory settings, effectively erasing all the saved data and configurations. This can be helpful in resolving any software or firmware issues that might be causing the connectivity problem.
To perform a factory reset on your Android TV Box, you can follow these steps:
- Go to the settings menu on your Android TV Box.
- Look for the “Reset” option.
- Select the option for factory data reset.
Please note that a factory reset will erase all your saved apps, settings, and personal data. Make sure you back up the important data before proceeding with the reset.
After the factory reset, you can set up your Android TV Box again and reconnect it to your WiFi network. This should hopefully resolve any connectivity issues you were experiencing and allow you to enjoy your favorite content without interruptions.
Advanced Solutions if the Issue Persists
If the problem continues despite trying the basic troubleshooting steps, you may consider these advanced solutions.
Solution 1: Contact Your Internet Service Provider (ISP)
Reach out to your Internet Service Provider (ISP) and inquire if there are any network-related issues that could be affecting your connection. They may be able to assist you further and fix the issue.
Solution 2: Use an Ethernet Connection
If Wi-Fi continues to be problematic, consider using an Ethernet cable to directly connect your Android TV box to the router. An Ethernet connection often provides a more stable and reliable internet connection.
In a Nutshell
Experiencing internet connectivity issues on your Android TV box can be frustrating, but with the right troubleshooting steps, you can get your device back online. In this comprehensive guide, we have covered various solutions to fix an Android TV box connected to WiFi but no internet.
Remember to check your WiFi connection, restart your device, reset your network settings, and reboot your WiFi router. Additionally, consider the proper placement of the Android TV Box and WiFi router, and update the firmware on the Android TV Box.
If all of the above solutions fail, don’t hesitate to reach out to your internet service provider for further assistance. Get your Android TV back online and enjoy uninterrupted streaming of your favorite content!
Also Read:
How To Fix Android TV Box Black Screen On Startup (5 Simple Solutions)
